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Online Privacy Statement

Last modified: June 1, 2021
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KYOCERA Document Solutions Canada, Ltd. respects your right to privacy. This policy summarizes what personal information we may collect, and how we may use, disclose and transfer this information. This policy also describes other important topics relating to your privacy.

Table of Contents

  • KYOCERA Document Solutions Canada Privacy Policy
  • Limitations on the Collection, Use and Disclosure of Personal Information
  • Information Collected on KYOCERA Document Solutions Canada Internet Sites and How It May be Used
  • Sharing Personal Information
  • Security of Personal Information
  • Links to Third Party Internet Sites
  • Access to Personal Information and Privacy Rights
  • Retention of Personal Information
  • International Transfers
  • Children and Parents
  • Questions, concerns, and complains about this Policy
  • Changes to this Policy and our Privacy Statements

KYOCERA Document Solutions Canada Privacy Policy

This Privacy Policy (“Policy”) describes how KYOCERA Document Solutions Canada protects your privacy when it collects personal information. As used in this Policy, the term “personal information” means information that identifies you personally, either alone or in combination with other information available to us. This Policy applies to all personal information collected, processes, disclosed and transferred by KYOCERA Document Solutions Canada.

Limitations on the Collection, Use and Disclosure of Personal Information

To the extent required by applicable law, whenever KYOCERA Document Solutions Canada collects personal information, KYOCERA Document Solutions Canada will:

  • provide timely and appropriate notice to you about KYOCERA Document Solutions Canada's personal information practices;
  • obtain your consent, where applicable, to collect, use and disclose your personal information; 
  • collect your personal information only for specific, limited purposes. The information KYOCERA Document Solutions Canada collects will be relevant, adequate and not excessive for the purposes for which it is collected;
  • process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented;
  • take commercially reasonable steps to ensure your personal information is reliable for its intended use and accurate, complete, and, where necessary, updated;
  • allow you to stop receiving marketing or unsubscribe and take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party.

Personal Information Collected and How It May Be Used

There are three ways KYOCERA Document Solutions Canada may collect information about you:

1. Information Sent to Us by Your Web Browser

KYOCERA Document Solutions Canada collects information that is sent to it automatically by your web browser. The information typically includes the IP address of your Internet service provider, the name of your operating system (such as Macintosh® or Windows®) and the name and version of your browser (such as Internet Explorer® ). The information KYOCERA Document Solutions Canada receives depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

The information provided by your browser does not identify you personally. KYOCERA Document Solutions Canada uses the information to create statistics to help it improve its sites and make them more compatible with the technology used by our Internet visitors.

2. Information Collected By Placing a “Cookie” On Your Computer

KYOCERA Document Solutions Canada may obtain information about you by installing a “tag” on your computer's hard drive. This tag is known as a “cookie.”

The KYOCERA Document Solutions Canada Internet Site may use “session cookies.” A session cookie is used to tag your computer with a computer-generated, unique identifier when you access the KYOCERA Document Solutions Canada Internet Site. A session cookie does not identify you personally and expires after you close your browser. KYOCERA Document Solutions Canada uses session cookies to collect statistical information about the ways visitors use its sites – which pages they visit, which links they use, and how long they stay on each page. KYOCERA Document Solutions Canada analyzes this information (known as “clickstream personal information”) in statistical form to better understand visitors' interests and needs in order to improve the content and functionality of KYOCERA Document Solutions Canada Internet Site.

The KYOCERA Document Solutions Canada Internet site may also use “persistent cookies.” These cookies do not expire when you close your browser; they stay on your computer until you delete them. By assigning your computer a unique identifier, KYOCERA Document Solutions Canada is able to create a personal information base of your previous choices and preferences, and in situations where these choices or preferences need to be collected again, they can be provided by KYOCERA Document Solutions Canada automatically, saving you time and effort. For example, after you make a purchase, if you decide to make another purchase, your shipping address will have been retained and will only need to be confirmed.

If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit the KYOCERA Document Solutions Canada Internet Site, you may be unable to use all of the functionality of the site if your browser rejects KYOCERA Document Solutions Canada's cookies.

3. Information You Knowingly and Voluntarily Provide

KYOCERA Document Solutions Canada collects information you knowingly and voluntarily provide to us, for example, the information you provide when you sign up to receive email alerts, when you complete a survey, or when you ask us a question or email us with feedback. In many cases the information is personal information.

KYOCERA Document Solutions Canada uses this information for the purposes for which you provide it. For example, if you provide your e-mail address when you sign up to receive e-mail alerts, KYOCERA Document Solutions Canada uses your e-mail address to deliver the e-mail you request.

KYOCERA Document Solutions Canada may also use the information it collects for various business purposes such as customer service, fraud prevention, market research, improving products and services, and providing you and your company with information and offers KYOCERA Document Solutions Canada believes may be of interest to you. KYOCERA Document Solutions Canada may also remove all the personally identifiable information and use the remaining information for historical, statistical or scientific purposes.

Sharing Personal Information

KYOCERA Document Solutions Canada will not sell personal information it collects about you to mailing list brokers or anyone else without your express consent.

KYOCERA Document Solutions Canada may also share your personal information with third parties KYOCERA Document Solutions Canada hires to perform support services for it. These third parties are required to use the personal information KYOCERA Document Solutions Canada shares with them only to perform services on KYOCERA Document Solutions Canada's behalf and to treat your personal information as strictly confidential.

In some cases, KYOCERA Document Solutions Canada may share your personal information with third parties which partner with KYOCERA Document Solutions Canada to provide products and services to KYOCERA Document Solutions Canada's customers. When KYOCERA Document Solutions Canada does so, it will require our business partners to use the personal information in a manner consistent with the purposes for which it was originally collected (or to which you subsequently consented) and only as permitted under this Policy, any applicable country or web site privacy statements, and all applicable privacy and personal information protection laws.

In certain, limited circumstances KYOCERA Document Solutions Canada may share or transfer personal information to unrelated third parties. For example, we may provide personal information to a third party: (i) at your request; (ii) to comply with a legal requirement or court order; (iii) to investigate a possible crime, such as identity theft; (iv) in connection with the sale, purchase, merger, reorganization, liquidation or dissolution of KYOCERA Document Solutions Canada or a KYOCERA Document Solutions Canada affiliate; or (v) under similar circumstances. If such an event occurs, KYOCERA Document Solutions Canada will take appropriate steps to protect your personal information.

Security of Personal Information

Your personal information will generally be stored in KYOCERA Document Solutions Canada personal information bases or personal information bases maintained by its service providers.

KYOCERA Document Solutions Canada maintains reasonable safeguards to protect the confidentiality, security and integrity of your personal information. Although KYOCERA Document Solutions Canada uses security measures to help protect your personal information against unauthorized disclosure, misuse or alteration, as is the case with all computer networks, KYOCERA Document Solutions Canada cannot guarantee the security of information provided and will not be responsible for breaches of security
beyond its reasonable control.

Links to Third Party Internet Sites

KYOCERA Document Solutions Canada Internet Sites may contain links to Internet sites that are not operated by KYOCERA Document Solutions Canada. These links are provided as a service and do not imply any endorsement of the activities or content of these sites, or any association with their operators. KYOCERA Document Solutions Canada does not control these Internet sites and is not responsible for their content, security, or privacy practices. We urge you to review the privacy policy posted on web sites you visit before using the site or providing personal information.

Access to Personal Information and Privacy Rights

You have the following privacy rights and rights of access regarding your personal information:

  • right to know what personal information we collect, how we obtained it, how we use it, and to whom we disclose it;
  • right to access your personal information;
  • right to rectify your personal information when it is inaccurate or incomplete; and
  • right to withdraw your consent regarding the processing of your personal information.

You may exercise your privacy rights and right to access personal information by contacting us at: KDCAMarketing@dca.kyocera.com or at the address set forth below in the Questions, Concerns or Complaints about this Policy section. 

Retention of Personal Information

KYOCERA Document Solutions Canada retains the personal information it collects as long as necessary to provide the services, products and information you request or as permitted by applicable law.

International Transfers

We may transfer your personal information to a group company or third party that is located outside of Canada, including the United States. If a country does not provide for an adequate level of protection by domestic law, we have ensured this adequate level of protection by agreeing on additional appropriate safeguards with that group company or third party through an appropriate data transfer agreement.  Alternatively, we may ask you for your explicit consent to the proposed international transfer. You may request a copy of the appropriate data transfer agreement by contacting us at: KDCAMarketing@dca.kyocera.com

Children and Parents

KYOCERA Document Solutions Canada does not knowingly solicit or collect personal information from or about children age 16 or younger.

Questions, Concerns, and Complaints about this Policy

If you have any questions, concerns, or complaints about this Policy or the way we have collected, processed or disclosed your personal information, please contact us at: KDCAMarketing@dca.kyocera.com. Or you may contact us at:

KYOCERA Document Solutions Canada

6120 Kestrel Road
Mississauga, ON, L5T 1S8
Toll Free: 1-877-ECOSYS-6
Phone: (905) 670-4425

You also have the right to lodge a complaint with your local data protection authority about our collection, processing, and disclosure of your personal information.

Changes to this Policy and our Privacy Statements

KYOCERA Document Solutions Canada reserves the right to update or modify this Policy, at any time and without prior notice, by posting the revised version of this Policy on the KYOCERA Document Solutions Canada Internet Site. This Privacy Policy was last updated on June 1, 2021.

Cookies

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Cookies and your privacy

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